||From the Back Cover||If you are a non-native English speaker and make telephone calls as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of making an effective telephone call. You will lea
If you are a non-native English speaker and make telephone calls as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of making an effective telephone call. You will learn how to:
prepare for a call both psychologically and from an English language point of view
receive calls (if you work on reception)
leave messages
find out about another company and talk about ... [PDF.jf99] Telephone and Helpdesk Skills: A Guide to Professional English (Guides to Professional English) Rating: 4.61 (572 Votes)
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You can specify the type of files you want, for your device.Telephone and Helpdesk Skills: A Guide to Professional English (Guides to Professional English) | Adrian Wallwork.Not only was the story interesting, engaging and relatable, it also teaches lessons.
